Missed phone orders can cost a restaurant 20% to 50% in annual revenue.
Domino s, Papa John s, and Five Guys are testing AI-powered chatbots for phone orders.
Silicon Valley-based Kea, founded in 2018 by CEO Adam Ahmad, has raised $17.8 million from VCs.
The way consumers order fast food has vastly changed over the last few years. Restaurant brands like McDonald s and Taco Bell have modernized stores with kiosks and digital menu boards in drive-thru lanes to meet consumer demand for speed, convenience, and personalization.
Meanwhile, companies like Starbucks and Panera Bread have revolutionized mobile order pickup.
But one of the oldest methods of initiating fast food transactions has remained largely unchanged: phone ordering. In fact, many chains have scrapped taking orders over the phone altogether as mobile-savvy consumers shift to ordering takeout or delivery from their devices.
The U.S. securities regulator on Friday suspended trading in the securities of 15 companies because of "questionable trading and social media activity," the latest in a string of temporary trading halts amid volatile trading in so-called "meme stocks."
BurgerFi is out to change the traditional fast-food burger model.
The Florida-based grass-fed beef burger chain went public in late 2020 through the SPAC process.
Stewart plans to create menu choices of highest quality ingredients for discriminating diners.
Perhaps it s fitting that the very first BurgerFi restaurant replaced a shuttered Burger King in Florida.
When the first grass-fed burger outlet opened in 2011, the co-founders set out to build a fast food burger brand of the future – a modern concept where everything from the food to the furniture would be made from sustainable products.
The old Burger King was transformed. Chairs were made of recycled Coke bottles. Grass-fed burgers were topped with clean ingredients. Walls were finished with planks of sustainable softwood – a stark contrast to the primary colors of a standard burger joint.